Terms & Conditions

1. About these terms

These Terms & Conditions govern all services provided by Vivah Studio and your use of vivahstudio.in. By booking a service with us, or by using this website, you agree to them.

Your individual proposal or booking confirmation forms part of this agreement. Where a specific term in your written proposal differs from these general terms, the proposal takes precedence for that booking.

2. Definitions

• "We", "us", "our", "the Studio" — Vivah Studio, Manpur, Gaya, Bihar
• "You", "the Client" — the person or persons who book our services
• "Services" — photography, videography, portrait, digital invitation, editing and related services we agree to provide
• "Event" — the wedding, function, session or occasion we are booked to cover
• "Deliverables" — the photographs, films, albums, prints and files listed in your proposal
• "Booking Advance" — the amount payable to confirm and block your date

3. Booking and confirmation

• An enquiry, a quote or a verbal discussion does not reserve a date
• A date is confirmed only when the Booking Advance is received and we have acknowledged it in writing
• Because we accept one wedding per team, per day, confirming your date means we decline other work for that date
• Dates are allocated on a first-confirmed basis, regardless of how long an enquiry has been open
• The Client confirming the booking is responsible for payment and for decisions under this agreement

4. Payments

• Amounts, payment stages and due dates are set out in your written proposal
• A Booking Advance is payable to confirm the date
• Interim payments, where applicable, fall due on the dates stated in the proposal
• The final balance is payable before final Deliverables are released
• All prices are in Indian Rupees (INR) and, unless stated otherwise, exclude applicable taxes
• Travel, accommodation and equipment transport for locations outside our covered districts are quoted separately
• We may withhold delivery of final Deliverables until all outstanding amounts are settled

5. What we will do

• Assign a dedicated team to your Event, working on no other wedding that day
• Attend at the agreed times and locations with appropriate equipment and backups
• Deliver the Deliverables listed in your proposal within the stated timelines
• Back up event footage to multiple drives before leaving the venue
• Treat your family, your guests and your venue with professionalism and respect
• Keep your personal information confidential in line with our Privacy Policy

6. What we need from you

• A schedule of functions with timings, addresses and any changes as soon as they happen
• A named point of contact on the day who can identify family members and guide us to key moments
• Any venue restrictions, permissions or access requirements told to us in advance
• Reasonable access to the venue, including time to set up before functions begin
• Safe working conditions, adequate power supply for lighting and editing equipment, and — for full-day coverage — meals for the crew
• Prompt review and approval where your input is needed, for example on album selections

Where delays or missed moments result from schedule changes, restricted access or information not shared with us in advance, we cannot be held responsible for the resulting gaps in coverage.

7. Coverage, timings and overtime

• Coverage hours and the number of crew members are as stated in your proposal
• Indian weddings frequently run late; we build reasonable flexibility into our planning
• Where an Event overruns substantially beyond the agreed hours, additional charges may apply at the rate stated in your proposal, discussed with you on the day wherever possible
• We may need to reposition guests or briefly pause proceedings for group photographs; your cooperation helps us deliver the images you want

8. Creative approach and editing

You are booking us for our style, which you will have seen in full at the consultation. Editing, colour grading, image selection and film pacing are exercised at our professional discretion, consistent with the work shown to you.

• We deliver edited images; unedited or raw files are not part of standard Deliverables
• Standard editing includes colour correction, grading and reasonable retouching
• Extensive retouching, compositing or manipulation beyond our standard process may be chargeable
• Requests to re-edit delivered work in a substantially different style may be treated as additional work
• We do not guarantee that every guest or every moment will appear in the Deliverables

9. Delivery

• Same-day highlights and selected stills are delivered where Live Editing is included in your booking
• The complete photograph set is delivered through the Vivah App, typically within 24 hours of the Event
• Albums, prints and full cinematic films are delivered within the timelines stated in your proposal
• Timelines run from the date of the Event, or from the date we receive your approvals where your input is required
• Delivery timelines may extend during peak wedding season; we will keep you informed

10. Copyright and usage rights

Under the Copyright Act, 1957, copyright in all photographs and films created by Vivah Studio remains with Vivah Studio unless expressly agreed otherwise in writing.

What you may do with your Deliverables:

• Share them personally with family and friends
• Post them on your own social media accounts
• Print them for personal use, and order further prints through us
• Keep and store them permanently for your own records

What requires our written permission:

• Commercial use, resale, or licensing to third parties
• Entering the images into competitions or publishing them in media, other than personal social media
• Editing, cropping, re-filtering or applying overlays that materially alter the delivered work, where it is then attributed to us
• Removing or obscuring our credit where a credit has been agreed

11. Portfolio and marketing use

We ask separately for your permission to use selected images and film excerpts in our portfolio, website, social media, exhibitions and studio displays.

• This consent is optional and is requested separately from your booking
• Declining does not affect your pricing, your Deliverables or the service you receive
• You may withdraw consent later, and we will remove the material from our own channels within a reasonable period
• Material already shared or downloaded by others may continue to exist outside our control

12. Media storage and backups

• Footage is backed up to multiple drives on location before the team leaves your venue
• Vivah Circle members retain lifetime cloud access to their delivered media
• Raw and unedited footage is retained for a limited period after delivery, then cleared, unless you have asked us in writing to keep it

13. Circumstances beyond control

Neither party is liable for failure or delay in performance caused by events beyond reasonable control, including natural disasters, severe weather, floods, earthquakes, fire, epidemic or pandemic, government restrictions or lockdowns, civil unrest, strikes, transport failure, serious illness, accident, bereavement, or loss of access to a venue.

In such circumstances we will use reasonable efforts to arrange a substitute team of comparable standard, or to reschedule. Where neither is possible, our Cancellation & Refund Policy applies.

14. Limitation of liability

We carry professional equipment with backups and follow careful data-handling practices. Nevertheless, and to the maximum extent permitted by law:

• Our total liability in connection with any booking is limited to the total amount paid by you for that booking
• We are not liable for indirect, incidental or consequential losses, including loss of enjoyment or emotional distress
• Where footage is partially lost through equipment failure, media corruption, theft or circumstances beyond our control despite reasonable precautions, our liability is limited to a proportionate refund of the affected portion of the Services
• We are not responsible for the acts or omissions of third parties such as venues, decorators, caterers or other vendors
• We are not responsible for coverage gaps caused by guests, venue restrictions, or schedule changes not communicated to us

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable Indian law.

15. Cancellation and rescheduling

Cancellations, rescheduling and refunds are governed by our Cancellation & Refund Policy, which forms part of these terms.

16. Conduct and safety

• Our team will conduct itself professionally and respect the customs and requirements of your Event
• We expect the same courtesy in return; we reserve the right to withdraw from an Event where our team faces abuse, harassment, threats or unsafe conditions
• Where we withdraw for these reasons, no refund is due and the Client remains liable for amounts payable
• We will not place crew or equipment in situations that pose a genuine risk to safety

17. Use of this website

• All content on vivahstudio.in — including images, films, text, the Vivah Studio name and logo — is our property or used with permission, and is protected by copyright and trade mark law
• You may view and share links to this website; you may not copy, reproduce or republish its content without written permission
• The website is provided "as is"; while we keep it accurate and available, we do not guarantee uninterrupted access or that it is free of errors
• Prices, packages and service details on this website are indicative and do not constitute a binding offer until confirmed in a written proposal

18. Complaints

If something has gone wrong, tell us early and directly — most issues are resolved quickly once we know about them.

• Raise concerns with us by email at hello@vivahstudio.in, by phone, by WhatsApp, or in person at the studio
• Please raise concerns about Deliverables within 15 days of delivery, so we can address them while the work is fresh
• We will acknowledge your complaint and work with you towards a fair resolution

19. Governing law

These terms are governed by the laws of India. Any dispute arising out of or in connection with them is subject to the exclusive jurisdiction of the courts at Gaya, Bihar.

We would always rather resolve a disagreement through direct conversation than through a court, and we ask that you approach us first.

20. Contact